Privacy Policy

Last updated: January 8, 2026

Your Privacy Matters

At GU-APE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your data.

1 Information We Collect

Personal Information You Provide:

  • Contact information (name, email address, phone number, company name)
  • Project details and requirements you share with us
  • Payment and billing information
  • Communications with our team (emails, messages, meeting notes)
  • Account credentials for client portal access

Information Collected Automatically:

  • IP address, browser type, and device information
  • Pages viewed and time spent on our website
  • Referring website and search terms used
  • Cookies and similar tracking technologies

2 How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Communicate with you about projects, updates, and support
  • Process payments and manage billing
  • Send marketing communications (with your consent)
  • Analyze website usage and improve user experience
  • Detect and prevent fraud or security issues
  • Comply with legal obligations and enforce our terms

3 How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (hosting, payment processing, analytics, email services)
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly agree to share your information

4 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5 Data Security

We implement industry-standard security measures to protect your information:

  • 256-bit SSL encryption for data transmission
  • Secure data centers with physical and digital protection
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6 Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data we hold
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Opt-Out: Unsubscribe from marketing communications
  • Object: Object to processing of your data for certain purposes

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

7 Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After project completion, we retain data for:

  • Legal and accounting requirements (typically 7 years)
  • Warranty and support obligations
  • Portfolio and reference purposes (with your consent)

8 Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

9 International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws, including standard contractual clauses approved by relevant authorities.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Questions About Your Privacy?

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

GU-APE, 123 Tech Street, Suite 400, San Francisco, CA 94102
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